Introduction
1 Overview of the Terms and Conditions
Welcome to the Association of Drivers and Independent Gig Opportunities (“ADIGO”) Inc., a platform dedicated to providing valuable services to our users in the driver and gig economy. These Terms and Conditions (“Terms”) govern your access to and use of Adigo’s services, which include our website, mobile applications, and any related content, features, and functionality (collectively, the “Services”). Please read these Terms carefully before using our Services.
By accessing or using our Services, you agree to comply with these Terms and any additional terms and conditions that may apply to specific features of the Services, such as subscription or membership terms. If you do not agree with these Terms, please do not access or use our Services.
Acceptance of Terms
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Adigo regarding your use of the Services. If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.Adigo reserves the right to modify, update, or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
Changes to Terms and Conditions
Adigo may revise these Terms from time to time. The revised Terms will be effective immediately upon posting on this page. We will notify you of any material changes to these Terms by posting a notice on our website or by sending you an email. By continuing to access or use the Services after such revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must discontinue using the Services.
Arbitration Notice
Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration will take place in Sacramento, California, unless otherwise agreed upon by the parties.
You agree that any arbitration proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, both you and Adigo waive any right to a jury trial.
2 Definitions
In these Terms, unless otherwise specified:
- “Services” means the services provided by ADIGO Inc and Adigo, LLC, including but not limited to our website, mobile applications, and any related features or functionalities.
- “User” refers to any person or entity that accesses or uses the Services provided by Adigo.
- “Content” means all text, graphics, images, audio, video, and other materials displayed, uploaded, or transmitted through the Services.
- “Account” means a user account created for access to certain features or areas of the Services.
- “Member” refers to a user who has subscribed to or registered for membership with Adigo, subject to additional terms and conditions applicable to such membership.
These definitions clarify the terms used throughout the document to ensure mutual understanding between Adigo and its users. By accessing or using our Services, you agree to abide by these definitions and the Terms outlined herein.
Eligibility Criteria for Membership/Subscription
To subscribe or become a member of Adigo, individuals and businesses must meet the following eligibility criteria:
3 Description of the Membership/Subscription Services Offered
Adigo offers a range of membership and subscription services designed to cater to various needs of our users. Whether you are looking for access to premium content, enhanced features, or exclusive benefits, our membership plans are crafted to provide value and convenience.
1 Basic Membership: Our basic membership includes access to essential features of Adigo, such as basic content, standard tools, and limited customer support. It is designed for users who want to explore our platform at no cost.
2 Premium Membership: For users seeking enhanced features and a richer experience, our premium membership offers exclusive content, advanced tools, priority customer support, and special discounts on additional services. This membership tier is ideal for individuals and businesses looking to leverage Adigo to its fullest potential.
3 Subscription Services: In addition to membership, Adigo offers subscription services for specific products or content packages. These subscriptions may include access to premium articles, courses, downloadable resources, or other specialized content that is updated regularly.
4 Customizable Options: Depending on your needs, Adigo provides customizable membership and subscription options. This flexibility allows users to tailor their experience according to specific preferences or business requirements.
Eligibility Criteria for Membership/Subscription
To subscribe or become a member of Adigo, individuals and businesses must meet the following eligibility criteria:
1 Age Requirement: Users must be at least 18 years old to subscribe or become a member. For businesses, the subscription or membership must be initiated by an authorized representative.
2 Account Information: Users are required to provide accurate and current information during the registration process, including a valid email address and other details as deemed necessary by Adigo.
3 Legal Compliance: Users must comply with all applicable laws and regulations when accessing Adigo’s membership or subscription services. This includes, but is not limited to, respecting intellectual property rights and refraining from unlawful activities.
Registration Process and Account Security
To register for membership or subscription with Adigo, follow these steps:
1 Create an Account: Visit our registration page on the Adigo website and complete the registration form. You will need to provide basic information such as your name, email address, and preferred membership/subscription plan.
2 Account Verification: Upon completing the registration form, you will receive a verification email. Follow the instructions provided to verify your email address and activate your account.
3 Account Security: It is your responsibility to maintain the security of your account credentials. Choose a strong password and refrain from sharing your account information with others. Adigo employs industry-standard security measures to protect your data, but ultimate responsibility for maintaining account security lies with the user.
4 Updating Information: Keep your account information accurate and up to date. You can update your personal details or subscription preferences through your account settings on the Adigo platform.
4 Fees and Payments
Pricing and Payment Terms
The pricing structure for Adigo’s membership and subscription services varies based on the selected plan:
1 Basic Membership: Free of charge, with limited access to features and content.
2 Premium Membership: Subscription fees are billed either monthly or annually, depending on your preference. Pricing details are available on our website and may vary based on promotional offers or regional pricing.
3 Subscription Services: Prices for specific subscriptions (e.g., premium content, courses) are clearly stated at the time of purchase and may be subject to periodic updates.
Billing Cycles
1 Monthly Billing: If you choose a monthly subscription plan, your account will be billed on a monthly basis on the same day each month.
2 Annual Billing: For annual subscriptions, payment is processed once per year on the anniversary of your subscription start date.
Automatic Renewal and Cancellation Policies
1 Automatic Renewal: Unless canceled, memberships and subscriptions are set to automatically renew at the end of each billing cycle. You will be notified in advance of any upcoming renewals.
2 Cancellation: You may cancel your membership or subscription at any time through your account settings on the Adigo platform. Cancellations are effective immediately upon processing, and no further charges will be incurred.
Refund and Return Policies
1 Refunds: Adigo offers a satisfaction guarantee on certain subscription plans. If you are not satisfied with our services within a specified period (e.g., 30 days), you may request a full refund. Refund requests should be submitted through our customer support team.
2 Non-Refundable Services: Some services, such as downloadable content or personalized consulting, may not be eligible for refunds once accessed or delivered.
3 Processing Time: Refunds are typically processed within 5-7 business days from the date of request, depending on your payment method and financial institution
5 Service Description
Detailed Description of the Services Provided
Adigo offers membership and subscription services aimed at providing users with enhanced access to our platform’s features, content, and resources. Our services are designed to cater to both individual users and businesses seeking specialized tools and information.
1 Basic Membership: Adigo’s basic membership provides users with fundamental access to our platform, including basic content, limited tools, and standard customer support. This membership level is free of charge and serves as an introductory option for users to explore our offerings
2 Premium Membership: For users seeking more comprehensive features and benefits, our premium membership tier offers exclusive content, advanced tools, priority customer support, and special discounts on additional services. This subscription-based model is ideal for individuals and businesses looking to maximize their experience on Adigo.
3 Subscription Services: In addition to membership tiers, Adigo offers various subscription services. These subscriptions may include access to premium articles, specialized courses, downloadable resources, or other valuable content that is regularly updated to meet the evolving needs of our users.
How the Service is Funded
Adigo’s services are primarily funded through a combination of subscription fees, advertising revenue, and partnerships with third-party providers.
1 Subscription Fees: Revenue generated from subscription plans, both monthly and annual, contributes significantly to sustaining and improving our platform’s offerings.
2 Advertising: Adigo may display advertisements on our website and within certain content areas. These advertisements help subsidize the costs associated with providing free and basic membership options to our users.
3 Partnerships: Collaborations with third-party providers for premium content or specialized services also contribute to the diversity and quality of our offerings.
6 User Commitments and Conduct
Eligibility and Restrictions on Use
To access and utilize Adigo’s membership and subscription services, users must meet the following eligibility criteria:
1 Age Requirement: Users must be at least 18 years old to subscribe or become a member. For businesses, membership or subscription initiation must be carried out by an authorized representative.
2 Account Information: Users are required to provide accurate and current information during the registration process, including a valid email address and other details as requested by Adigo.
User Obligations and Prohibited Actions
1 Compliance with Laws: Users must comply with all applicable laws and regulations while using Adigo’s services. This includes, but is not limited to, respecting intellectual property rights and refraining from engaging in any unlawful activities on our platform.
2 Prohibited Actions: The following actions are strictly prohibited on Adigo:
- The following actions are strictly prohibited on Adigo:
- Posting, transmitting, or distributing any content that is unlawful, defamatory, obscene, or infringes upon the rights of others.
- Engaging in any activity that disrupts or interferes with Adigo’s services, servers, or networks.
Account Security and Accuracy of Information
1 Account Security: Users are responsible for maintaining the confidentiality of their account credentials and ensuring the security of their account. This includes choosing a strong password, regularly updating account information, and promptly notifying Adigo of any unauthorized access or suspicious activity.
2 Accuracy of Information: Users must provide accurate and truthful information when registering for membership or subscription services. Adigo reserves the right to suspend or terminate accounts found to contain false or misleading information.
7 Rights and Responsibilities
Rights and Obligations of the Company
1 Service Availability: Adigo strives to maintain uninterrupted access to our platform and services. However, we may need to temporarily suspend or restrict access for maintenance, upgrades, or other operational reasons. We will endeavor to notify users in advance of any planned downtime.
2 Content Management: Adigo reserves the right to monitor and moderate user-generated content to ensure compliance with our community guidelines and terms of use. We may remove or disable access to any content that violates these guidelines or poses a risk to the integrity of our platform.
Rights and Obligations of the Members/Subscribers
1 Access and Usage: Members and subscribers have the right to access the features and content included in their chosen membership or subscription plan. This access is subject to compliance with Adigo’s terms of use and payment of applicable fees.
2 Feedback and Suggestions: Adigo values feedback and suggestions from our members and subscribers. You may submit feedback regarding our services, features, or user experience through designated channels provided on our platform.
Use of the Company’s Services and Website
1 Permitted Use: Users are granted a limited, non-exclusive, and non-transferable license to access and use Adigo’s services for personal or internal business purposes. This license does not grant permission to reproduce, modify, distribute, or commercially exploit any content or materials from Adigo without prior written consent
2 Prohibited Use: Users may not use Adigo’s services in any manner that could damage, disable, overburden, or impair our servers or networks. Unauthorized use or attempted access to restricted areas of our platform may result in account suspension or termination.
8 Intellectual Property
Ownership of Content and Intellectual Property Rights
1 Company Content: All content and materials provided on the Adigo platform, including but not limited to text, graphics, logos, images, videos, software, and interactive features, are owned by Adigo or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
2 User-Generated Content: Users may contribute content to Adigo, such as comments, posts, or submissions (“User Content”). By submitting User Content, users grant Adigo a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content on our platform and through any other media channels.
Licensing Terms for User-Generated Content
1 Non-Exclusive License: By submitting User Content to Adigo, users retain ownership of their content. However, they grant Adigo a non-exclusive license to use the User Content as described above.
2 Revocability : Users may revoke this license for specific User Content by deleting such content from Adigo. However, Adigo may retain copies of User Content for backup, archival, or legal purposes.
Permissions Granted to the Company by Users
1 Usage Permissions: Users grant Adigo permission to use their name, likeness, and voice in connection with the promotion of Adigo’s services, including but not limited to testimonials, case studies, and promotional materials.
2 Feedback: Users may provide feedback, suggestions, or ideas to Adigo regarding our services. By submitting such feedback, users grant Adigo the right to use and implement such feedback without any obligation to compensate or acknowledge the user.
9 Privacy Policy
How Personal Information is Collected, Used, and Protected
1 Collection of Information: Adigo collects personal information from users when they register for membership or subscription services, participate in surveys, interact with our platform, or communicate with our support team. This information may include name, email address, payment information, and other details necessary to provide our services
2 Use of Information: Personal information collected by Adigo is used to process transactions, provide customer support, personalize user experience, communicate promotional offers, and comply with legal obligations. We do not sell or rent personal information to third parties for their marketing purposes.
3 Protection of Information: Adigo implements industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and Adigo cannot guarantee absolute security of users’ personal information.
Data Retention and Security Measures
1 Retention Period : Adigo retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
2 Security Measures : We employ physical, technical, and administrative safeguards to protect personal information. These measures include encryption, access controls, and regular security assessments.
Cookie Policy (if applicable)
1 Use of Cookies: Adigo may use cookies and similar technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the site, and gather demographic information. Cookies are small text files stored on users’ devices that collect standard internet log information and visitor behavior information.
2 Cookie Preferences: Users have the option to accept or decline cookies through their browser settings. However, disabling cookies may limit certain functionalities of the Adigo platform.
10 Electronic Communications
Consent to Receive Electronic Communications
1 Communication Channels: By registering for membership or subscription services with Adigo, users consent to receive electronic communications from us, including but not limited to emails, newsletters, notifications, and messages related to account management and service updates.
2 Opt-Out: Users may opt out of receiving promotional emails by following the unsubscribe instructions included in these communications. However, users cannot opt out of receiving transactional or account-related communications that are necessary for the provision of our services.
Legal Equivalence of Electronic Communications
1 Electronic Transactions: Electronic communications exchanged between Adigo and users, including electronic signatures, agreements, and disclosures, have the same legal validity and enforceability as paper-based communications.
2 User Responsibilities: It is the responsibility of users to maintain accurate contact information and promptly notify Adigo of any changes to ensure receipt of important communications related to their membership or subscription.
11 Content Management
Content Management
1 Adigo’s Right to Remove Content: Adigo reserves the right to remove or disable access to any content that violates our terms of use, community guidelines, or applicable laws. This includes, but is not limited to, content that is unlawful, defamatory, obscene, fraudulent, or infringes upon intellectual property rights.
2 Notification: Whenever possible, Adigo will notify the user whose content is being removed or disabled and provide the reason for such action. In cases where immediate removal is necessary to protect the integrity of our platform or comply with legal obligations, we may take action without prior notice.
Process for Disabling or Terminating Accounts
1 Disabling Accounts: Adigo may temporarily or permanently disable user accounts found to be in violation of our terms of use. Reasons for account disablement may include repeated violations, fraudulent activities, or failure to comply with account security measures.
2 Termination: Users may request the termination of their account at any time by contacting Adigo’s customer support team. Upon termination, access to the user’s account and associated content will be disabled, except as required by law or for backup and archival purposes.
User-Generated Content Policies and User Responsibilities
- Responsibility for User-Generated Content: Users are solely responsible for the content they submit to Adigo. By submitting content, users represent and warrant that they have the necessary rights and permissions to do so, and that the content complies with our terms of use and does not infringe upon any third-party rights.
- Monitoring and Moderation: Adigo does not pre-screen user-generated content but reserves the right to monitor, edit, or remove content that violates our policies. User-generated content that is deemed inappropriate or harmful may be removed without prior notice.
12 Dispute Resolution
Procedure for Resolving Disputes, Including Arbitration or Mediation Clauses
- Negotiation and Mediation: In the event of a dispute arising from or relating to these terms of use or Adigo’s services, the parties agree to first attempt to resolve the dispute informally. This may involve direct communication between the parties or facilitated negotiation/mediation through a neutral third party.
- Arbitration Clause: If a dispute cannot be resolved through negotiation or mediation, the parties agree to resolve the dispute through binding arbitration administered by a recognized arbitration institution. The arbitration shall be conducted in accordance with the rules and procedures of the chosen arbitration institution, and the decision of the arbitrator(s) shall be final and binding.
Jurisdiction and Applicable Law
- Governing Law: These terms of use and any dispute arising from or related to them shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
- Jurisdiction: Any legal action or proceeding arising under these terms of use shall be brought exclusively in the courts located in California, and the parties hereby consent to the personal jurisdiction and venue of such courts.
13 Limitation of Liability
Limitations on the Company’s Liability for Damages
- Disclaimer of Consequential Damages: To the fullest extent permitted by law, Adigo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, incurred by users or third parties, whether in an action in contract, tort, or otherwise, even if advised of the possibility of such damages.
- Limitation of Liability: Adigo’s total liability for any claims arising from or related to these terms of use or Adigo’s services, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the user to Adigo in the twelve (12) months prior to the event giving rise to the liability.
14 Changes to Terms and Conditions
Conditions Under Which the Terms and Conditions May Be Updated
- Amendment Authority: Adigo reserves the right to modify or update these terms of use at any time. Changes will be effective immediately upon posting on the Adigo website. Users are encouraged to review these terms periodically for updates.
- Notification Process: Adigo will notify users of material changes to these terms of use through email or by prominently displaying a notice on our website. Continued use of Adigo’s services after such notification constitutes acceptance of the updated terms.
15 Miscellaneous
Severability Clause
Invalidity of Provisions: If any provision of these terms of use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.
Entire Agreement Clause
Comprehensive Agreement: These terms of use constitute the entire agreement between the user and Adigo regarding the subject matter herein and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the parties.
Waiver Clause
Waiver of Rights: Adigo’s failure to enforce any right or provision of these terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Adigo in writing.
Rights of Third Parties
No Third-Party Beneficiaries: These terms of use do not create any rights or remedies enforceable by any person or entity other than the parties to this agreement.
16 Effective Date
These Membership/Subscription Terms of Use (“Terms”) are effective as of July 1, 2024. By subscribing or becoming a member of Adigo Inc., you agree to be bound by these Terms.
17 Contact Information
For inquiries, complaints, or assistance related to Adigo’s services or these Terms, please contact us using the following details:
- Company Name: Adigo, Inc.
- Address: 3810 Broadway, Sacramento, Ca 95817, United States of America
- Email: info@adigoglobal.com
- Phone: 888-282-1972
Customer Support Information
For customer support regarding membership or subscription issues, please visit our Help Center on the Adigo website or contact our support team at info@adigoglobal.com or 888-282-1972.
18 Intellectual Property Complaints
If you believe that your intellectual property rights have been infringed upon by any content on Adigo’s platform, please follow our Intellectual Property Complaints process outlined below:
- Notification: Send a written notice of your claim to our designated Copyright Agent at the following address:
Adigo Copyright Agent, Adigo, LLC, 3810 Broadway, Sacramento, Ca 95817, info@adigoglobal.com, 888-282-1972 - Content of Notice: Your notice must include the following information:
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of such works.
- Identification of the allegedly infringing material, including its location on Adigo’s platform (e.g., URL).
- Sufficient information for us to contact you, such as your name, address, telephone number, and email address.
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Action Taken: Upon receipt of a valid notice, Adigo may remove or disable access to the allegedly infringing material and take appropriate action as required by law.
19 Risk of Loss
Adigo bears no responsibility for any risk of loss associated with items or products purchased or acquired through our platform. Once items are delivered to the designated carrier, the risk of loss passes to the purchaser.
20 Product Descriptions
- Accuracy: Adigo strives to ensure that all product descriptions and information provided on our platform are accurate and up to date. However, we do not warrant that product descriptions or other content on our site are free from errors, inaccuracies, or omissions.
- Completeness: Product descriptions may include information provided by third-party vendors or partners. Adigo does not guarantee the completeness of such information and encourages users to verify product details independently before making a purchase.
21 App Permissions
By using Adigo’s mobile application (“App”), you grant Adigo permission to access certain device functions and data as necessary for the operation of the App. These permissions may include but are not limited to access to your device’s camera, location, and storage.
22 Sanctions and Export Policy
- Compliance: Adigo complies with all applicable sanctions and export control laws and regulations. Users are prohibited from accessing or using Adigo’s services if such access or use violates any export control or sanctions laws of their jurisdiction.
- Prohibited Countries: Adigo may restrict access to its services from countries or regions that are subject to sanctions or export control laws imposed by the United States or other relevant authorities.
23 Other Businesses
- Third-Party Links: Adigo may provide links to websites or services operated by third parties. These links are provided for convenience and informational purposes only. Adigo does not endorse, control, or monitor the content, privacy practices, or terms of use of these third-party websites or services.
Relationships: Any interaction, transaction, or engagement with third-party businesses linked through Adigo’s platform is solely between you and the third party. Adigo is not responsible for any loss or damage incurred as a result of such interactions
