1 Introduction : Adigo (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Notice outlines our practices regarding the collection, use, and disclosure of your personal data, your rights regarding this data, and how you can exercise these rights. By using Adigo’s services, you agree to the terms of this Privacy Notice.
2 Definitions:
- “Adigo,” “We,” “Us” refers collectively to the Association of Drivers and Independent Gig Opportunities(ADIGO), and Adigo LLC and its subsidiaries.
- “Personal data” refers to any information relating to an identified or identifiable natural person, including names, identification numbers, location data, online identifiers, or factors specific to the physical, economic, cultural, or social identity of a natural person.
3 Your Data Controller: The company you are contracting with, as specified in our Terms of Service, is your Data Controller and is responsible for the collection, use, disclosure, retention, and protection of your personal data in accordance with our global privacy standards, this Privacy Notice, as well as any applicable national laws.
4 Information We Collect: We collect various types of personal data to provide and improve our services, including:
- Biographical Information: Name, address, email, phone number, date of birth, gender, citizenship.
- Financial Information: Payment details, credit/debit card information, bank account details, transaction history, details about your source of funds, assets, and liabilities.
- Verification Information: ID documents, Social Security numbers, driver’s license, passport, or Government-issued identity card.
- Browser Information: IP addresses, browser type, device identifiers, operating system.
- Log Information: Usage data, access times, pages viewed, and system activity.
- Cookie Data: Data from cookies and similar tracking technologies
5 How We Use Your Information: We use your personal data for various purposes, including:
- To provide, operate, and maintain our services.
- To understand how our services are used and to improve them.
- To conduct credit or identity checks.
- To comply with legal obligations.
- To administer our products and services.
- To send you updates, newsletters, and other information about our services.
- To market our products and services.
- To conduct surveys and perform data analysis.
- For internal business purposes.
- To detect, prevent, and address fraud and other illegal activities.
- To enforce and defend our rights.
- To comply with legal and regulatory. requirements.
6 Legal Justification for Processing Personal Data: We rely on various legal grounds to process your personal data, including:
- Performance of a Contract: To provide our products and services.
- Legal Obligation: To conduct credit or identity checks and comply with legal obligations.
- Legitimate Interest: To administer our products and services, market our products, conduct surveys, perform data analysis, and for internal business purposes.
- Consent: For marketing and data analysis where consent is required.
7 Disclosure of Your Personal Data: Adigo may disclose your personal data to:
- Service Providers: Third-party vendors who help us provide and improve our services.
- Affiliates: Companies related to Adigo for business purposes.
- Business Partners: For marketing, data analysis, and other collaborative efforts.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We require these third parties to protect the confidentiality of your personal data and comply with all relevant privacy and data protection laws.
8 Where We Store Your Personal Data: Our operations are supported by a network of computers, servers, other infrastructure, and third-party service providers. We and our third-party service providers and business partners store and process your personal data in various jurisdictions worldwide.
9 Transfers of Personal Data Outside of Your Jurisdiction: We may transfer your personal data outside of your jurisdiction to other Adigo group companies, service providers, and business partners. These transfers are done in accordance with lawful transfer mechanisms, such as the EU Standard Contractual Clauses, and any applicable national laws. We ensure that appropriate safeguards are in place to protect your data during such transfers.
10 Data Retention: We retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Notice, including for regulatory, audit, or record-keeping purposes. When personal data is no longer necessary for the purposes for which it may lawfully be processed, we will remove any details that identify you or securely destroy the records. We may retain records for a significant period for legal or regulatory reasons, or to help manage a dispute or legal claim.
11 Your Rights Regarding Your Personal Data: You have the following rights regarding the personal data we process:
- Access: Request confirmation and a copy of your personal data we process.
- Rectification: Update or correct your personal data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Processing Restrictions: Request to block or suppress processing of your personal data.
- Data Portability: Obtain and reuse your personal data.
- Objection: Object to processing your personal data in certain circumstances.
- Automated Decision-Making: Request not to be subject to automated decisions that affect you.
- Complaints: File a complaint with a data protection authority.
- Withdraw Consent: Withdraw consent to processing based on consent
To exercise these rights, you can:
- Log into your account.
- Contact our member support.
We may ask you to verify your identity and provide other details before we provide access to, update, and/or remove any of your personal data. Your right to have personal data removed is subject to any retention requirements and/or other legal grounds authorizing or requiring us to retain your personal data.
12 California Consumer Privacy Rights: If you are a California resident, you have additional rights under the California Privacy Rights Act (CPRA), which amended the California Consumer Privacy Act (CCPA). These rights include:
- The Right to Know: Request information about the types of personal data we have collected, the purpose of collection, and whether we have shared this data with third parties.
- The Right to Delete: Request the deletion of your personal data, subject to certain exceptions.
- The Right to Correct: Request correction of inaccurate personal data.
- The Right to Opt-Out: Opt-out of the sale or sharing of your personal data.
- The Right to Limit Use and Disclosure of Sensitive Personal Information: Limit the use of your sensitive personal data, such as social security numbers, financial information, and precise geolocation data.
- The Right to No Retaliation: You will not be discriminated against for exercising your privacy rights.
To exercise your California privacy rights, please visit our privacy rights page or contact us at (844) 973-0727.
13 Cookies: Cookies are small text files that provide information regarding the device used by a visitor. You can adjust your cookie settings on our website. Cookie information does not usually directly identify you, but it can give you a more personalized web experience. We use cookies for various purposes, including to:
- Remember your preferences and settings.
- Understand how you use our services.
- Improve our services and deliver personalized content and advertisements.
You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use some features of our services
14 Tracking and Third-Party Analytics Providers Do Not Track Disclosure: Certain web browsers may provide a “Do Not Track” (DNT) option. At this time, we do not honor DNT signals; however, we provide an option to opt-out of behavioral advertising.
Third-Party Analytics Providers We work with third-party analytics service providers, including Google Analytics, to help us understand how users use our services. These providers may collect information about your visit to our site, including the pages you visit and the length of your visit. You can learn more about Google Analytics and opt-out options by visiting their privacy policy page.
15 Protecting Your Personal Information: To protect your personal data from unauthorized access and use, we maintain reasonable security procedures and practices appropriate to the nature of the personal data you provide to us and the type of processing activities performed by us. However, please note that there is always some risk in transmitting information over the Internet. Because the sites are provided through the Internet, when you use the sites, your communications may be intercepted by others. For this reason, we cannot guarantee the security and privacy of transmissions via the Internet, and we cannot be responsible or liable for any security issues that may be related to your use of the sites. You agree that you will not hold us liable for any damages resulting from any loss of privacy or security occurring in connection with any communications over such networks.
16 Children’s Privacy: The sites and the services are not intended to target individuals under the age of 13, and we do not knowingly collect personal data directly from children under the age of 13. If we discover that we have received personal data directly from a child under the age of 13, we will delete that personal data. If you are a parent or guardian of a child under the age of 13 and believe that we have collected personal data directly from your child, you may contact us using the information provided in Section 12.
17 Links to Other Sites and Other Privacy Policies: The sites may contain third-party links, include third-party integrations, or offer co-branded or third-party-branded services. Through these links, third-party integrations, or services, third parties may collect personal data directly from you. We are not responsible for how these third parties collect, share, or use your personal data. We encourage you to read the privacy policies of every website you visit
18 Changes to This Privacy Notice: Our privacy notice is reviewed regularly in light of new regulations, technologies, and changes to our business.